Bulk Operation doesn't work

Summary

While performing a bulk operation in JIRA, the bulk operation is stuck in progress. Error thrown:

No MessageRunner found to process message (messageID: 9803167b-76b8-4d98-9dd3-8b43b5203621, messageRunnerKey: ProgressAwareTaskService:com.atlassian.jira.bulkedit.BulkEditTaskRunner)

Steps to Replicate

1. Search for issues
2. Bulk change the issues
3. The bulk operation is stuck in progress

Expected Result

The bulk operation should finish changing/updating the issues.

Current Result

Currently, it is stuck in progress.

• Database query: 

  select * from async_task where status not in ('COMPLETE');
  

  id	user_id	description	message	status	progress	submitted_time	start_time	finished_time	last_update_time	result	cancellable	lock_key
  10054	10000	Transitioning 3 issues		ENQUEUED	0	2017-07-28T14:11:28.128Z			2017-07-28T14:11:28.128Z		N	com.atlassian.jira.bulkedit.BulkEditTaskRunner:BulkWorkflowTransition:557058:96530d15-eb54-4ca0-aaf0-8aa9a478df94

   

Workaround

Perform the changes on the issues individually.